Long-standing
tradition as seal specialist
Founded in the early 1950s, Trelleborg Sealing Solutions
Deutschland is now a business
area within the Trelleborg Group.
Trelleborg Sealing Solutions develops, manufactures and
markets polymer-based precision seals and associated systems,
and is one of the leading manufacturers of seals.
There are over 400 workers employed at the company's headquarters
in Stuttgart, Germany. Their job is to supply customers
quickly and reliably from a wide range of different sectors
with high-quality seals, also allowing them to download
the relevant CAD data.
Responding to market requirements
In 2002 Trelleborg Sealing Solutions saw an increase in the requests
from customers who not only wanted to receive their seals,
but also the relevant CAD data so that they could integrate
these data in their designs.
"It quickly became
very clear to us that we needed to respond to the market's
obvious demand so that we could continue to offer our
customers the best possible service. So, early 2003, we
began looking for a partner that could help us to produce
an online CAD catalog."
IIngrid Wiedemann
Technical Documentation Manager at Trelleborg Sealing Solutions
The requirements profile for the online product catalog
with an integrated CAD service was then produced. On the
one hand, the catalog had to be produced on both CD and
the Internet with the company's traditional look and feel,
while on the other, there were numerous technical requirements
that needed to be met. This meant, for instance, that
component geometries had to be represented true to scale,
right down to the last detail, instead of working, like
they were often used to doing, with simplifications.
Furthermore, not only had the actual seal to be represented,
but also the clearance, and when a change was made to
a parameter, only the clearance should change, and certainly
not the seal's geometry. At the end of the selection process,
the three members of Trelleborg Sealing Solutions' project team still
had to decide between two companies that were considered
suitable cooperation partners.
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Trelleborg Sealing Solutions
has chosen TraceParts as a partner for producing
the online CAD catalog. |
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"In the end up, it came down to a decision based
on gut instinct," says Ingrid Wiedemann. "We
had the feeling right from the start with TraceParts that
not only could they meet our requirements very well, but
that the 'chemistry' was right too."
With its head office in Amberg, in South-East Germany,
TraceParts is a software consulting firm, offering a high
level of expertise in component catalogs for the engineering
and CAD sectors. The company is part of the Trace Software
Group, a French company set up in 1989. |
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My
TraceParts:
the customized solution for customers with stringent demands
Once the decision was made to opt for TraceParts in July
2003, everything had to be up and running as quickly as
possible, as Trelleborg Sealing Solutions' customers were already eagerly
waiting.
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The CAD data
have been seamlessly integrated into the corporate
design of the
Trelleborg Sealing Solutions web site. |
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With this, TraceParts staff got down straight away to
creating CAD models for Trelleborg Sealing Solutions' products in very
great detail, designing them so that users would be able
to insert them later on in their designs just with the
click of a mouse. There is also the option for them to
save the data on the hard drive of their PC, or have the
data sent to them via email.
"I especially liked
the high level of flexibility and the service-oriented
approach offered by My TraceParts right from the start.
This offers our users the maximum possible freedom and
ease of use. This is also true, for instance, of the database
functionality that we wanted, where users only have to
input the product numbers they want, and are given access
to the required CAD data immediately without needing to
search any further."
Ingrid Wiedemann
Technical Documentation Manager at Trelleborg Sealing Solutions
In spite of the numerous requirements that the TraceParts
team had to implement, Trelleborg Sealing Solutions was already able
to take delivery of the web-based solution by January
2004, and the CD was ready in April. It also resulted
in the Stuttgart-based company receiving a great deal
of acclaim for its visually successful presentation.
"The secret of My TraceParts’ success is
that this type of electronic product catalog is basically
a solution tailored to every requirement, based on the
company's individual corporate design," explains
Christian Baumgärtner, TraceParts Managing Director. "From
a technical perspective, the site runs on TraceParts servers.
But as the CAD data have been seamlessly integrated into
the corporate design of the Trelleborg Sealing Solutions site, users
are given the impression that they haven't left our customer's
website.“
Ingrid Wiedemann also concludes on an extremely positive
note: "Our cooperation with TraceParts couldn't
be faulted really. What I really liked in particular was
the fact they kept to deadline and made a big effort to
implement all our special requirements as quickly and
comprehensively as possible. And the positive feedback
from our users confirms this assessment every day, over
and over again."
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